Your Username is your surname (not case sensitive) plus your Velocette Owners Club Membership number, with no space between surname and number.
(Do not use a leading 0)
Password for all members is:
VOC2021 (all capitals).
IMPORTANT NOTICE : Overseas Orders (Including Europe)
Duty, VAT and Handling charges may be levied on your order by the receiving country. These can add up to more than 50% of the Order value.
If you refuse to pay these charges your order may be destroyed by the Post Office of the country concerned or returned to us by untracked post.
We are unable to provide a refund until the order has been safely received back by us. Any refund will be subject to a 5% re-stocking charge.